1. There is a problem with the use of the print port or the port settings. Carefully check if the port settings are correct. The setting of the communication parameters of the barcode printer is the same as in the print program.
2. Observe the indicator light on the panel. If the "PAUSE" and "RIBBON/PAPER" lights are on, check the label paper, ribbon and inspection head, and press the "FEED" button to try to solve the above phenomenon.
3. If the bar code printer has corresponding action after setting the print command, but the ribbon and label paper do not move forward, it indicates that the machine is faulty and needs to contact the supplier in time.
Please analyze and process according to the following ideas:
First, the hardware connection error bar code printer prints no response
Please check whether the data cable and power cable at the two ends of the barcode printer and the computer are connected correctly and the power switch is turned on.
Second, the barcode printer is in an error state
Please follow the prompts to do the appropriate troubleshooting.
Third, the bar code printer status is offline or suspended
1. Click on the “Start†menu bar of the computer and select “Device and Barcode Printer†to enter the “Device and Barcode Printer†interface.
2. Click on the installed G Series barcode printer icon and right click on "View what is printing now". If the status of the task in the drive appears as "offline use printing". Please click on the "Barcode Printer" menu bar and remove the "Offline Print" option.
3. Click on the installed barcode printer type icon and right click on "View what is printing now". If the mission status in the drive appears as "pause printing." Please click on the "Barcode Printer" menu bar (Figure 3) and remove the option to "Pause Printing".
4, pause printing
Fourth, the port problem
1. The driver port is not selected correctly. Select the correct port.
2, the bar code printer port is not recognized, commonly used ports are USB, LPT parallel port, serial port, network port four, during which USB is used the most, LPT parallel port in the old type of bar code printer and industrial machine use more. Today's minicomputer ports are basically USB ports.
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